Hospice competency programs are frequently underutilized, and this webinar will teach you how to use your program to reduce risks and improve quality through the transition.

• Define what a competency program is and is not
• Recognize the benefits of having an effective competency program
• Develop, implement, and evaluate your competency program
• Educate all staff on the competency program and set expectations

An effective competency program can ensure all hospice staff is qualified, professional, and complies with all applicable regulations. This session will explain what a competency program is and how to develop and implement a simple, yet effective, organization-wide program. Competency programs decrease risks, improve customer satisfaction, enhance patient and agency outcomes, help prevent deficiencies, and improve hospice quality. Your staff is the heart of your hospice and a formal competency program will ensure they are at their best! 

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.