Missed Opportunities - On Demand Education
Hospice Education: Billing, Clinical Compliance, Leadership Skills
Providing training for 43 years, the Essential Education Webinar Network and the Hospice and Home Care Webinar Network currently partner with over 34 state trade associations to deliver quality webinar training nationwide. The synergy of these relationships allows them to successfully deliver more than 60 webinars annually, covering critical issues for Hospice and Home Care professionals. Below is a list of on demand webinars available through their site. Members get an additional amount off of the price of any selected webinar.
Recorded Webinar 3/24/2021
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Recorded Webinar 3/17/2021
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Recorded Webinar 3/11/2021
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Available starting Mar 4 2021
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Available starting Mar 4 2021
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Available starting Mar 4 2021
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Recorded Webinar 3/2/2021
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Recorded Webinar 2/25/2021
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Recorded Webinar 2/23/2021
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Recorded Webinar 2/17/2021
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Recorded Webinar 2/11/2021
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Recorded Webinar 2/04/2021
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Recorded Webinar 2/03/2021
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Recorded Webinar 1/28/2021
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Recorded Webinar 1/27/2021
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Recorded Webinar 1/20/2021
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Recorded Webinar 1/14/2021
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Recorded Webinar 1/7/2021
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Recorded Webinar 1/6/2021
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Recorded Webinar 12/17/2020
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Recorded Webinar 12/16/2020
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Recorded Webinar 12/10/2020
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Recorded Webinar 12/8/2020
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Recorded Webinar 12/1/2020
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Recorded Webinar 11/19/2020
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Recorded Webinar 11/17/2020
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Recorded Webinar 11/12/2020
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Recorded Webinar 11/3/2020
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Recorded Webinar 10/29/2020
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Recorded Webinar 10/28/2020
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Recorded Webinar 10/27/2020
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Recorded Webinar 10/22/2020
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Recorded Webinar 10/15/2020
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Recorded Webinar
10/8/2020
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Recorded Webinar 10/1/2020
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On Demand Education
Welcome to the CHAPCA On-Demand Webinar Library. Webinars can be purchased for $75 each or $150. Please use the order form to complete your purchase. You will receive an email containing a link to the presentation and handouts (if any).
*Please note: CE credits are not provided for these recorded classes.
Prepare for Success with Medicare's New 2021 Home Health Billing Requirements
Presented by: Arlene Maxim and Sophia Saldivar, Axxess | February 11, 2021
This webinar provides an overview of the Medicare Request for Anticipated Payment (RAP) billing changes and how this will impact your bottom line. You will learn how to tighten operational processes to prevent 2021 payment penalties. Objectives: 1. Review the background of the regulatory changes and how this will impact your bottom line. 2. Review how technology can ensure a successful transition for 2021. 3. Explore how to tighten operational processes to prevent RAP penalties.
PEPPER: Comparative Data for Hospice
Presented by: Annie Barnaby, RELI Group, Inc. | February 19, 2021
The session will review the comparative data reports known as “PEPPER” (Program for Evaluating Payment Patterns Electronic Report) that our team develops through a contract with CMS. We will provide a high-level overview of the PEPPER and how it can support compliance efforts, review the target areas in the recent release (version Q4FY19) of the Hospice PEPPER, share a sample PEPPER, discuss how hospices can obtain their PEPPER, and review other available resources.
AB685 Compliance in Hospice and Palliative Care
Presented by: Justin Cullifer, WellEntry | December 17, 2020
Justin Cullifer from WellEntry provides an explanation of AB 685, its implications, and ways to leverage affordable technology to help.
Practical Tips and Resources for Veterans on Hospice Care
Presented by: Zaundra Ellis, Axxess | Tammy Ross, AXXESS | November 11, 2020
Screening and COVID-19 – Unique Challenges for Homecare and Hospice
Presented by Justin Cullifer, WellEntry | October 22, 2020
Join us as we discuss the COVID-19 screening challenges in Homecare and Hospice. Objectives: 1. Screening challenges faced by the home care and hospice industry 2. Insights and recommendations for addressing these challenges 3. How technology plays a role in screening
Closing the Loop Between the Hospice Assessment and the Plan of Care
Presented by Lisa Meadows, Accreditation Commission for Health Care (ACHC) | September 2, 2020
This presentation will review the process for creating a plan of care that includes the goals and interventions based on the patient and family needs as identified in the initial, comprehensive and updated assessments. Participants will also be able to identify the top deficiencies cited related to care planning.
Hospice Regulatory Update
Judi Lund Person, BA, MPH, CHC, National Hospice and Palliative Care Organization | August 18, 2020
Join the NHPCO as they present recent updates to hospice regulations. This webinar is $150 to purchase.
Trauma Informed Care Q & A with Dr. Tran
Quy Tran, MD, Medical Director, Hospice and Palliative Care | August 17, 2020
Join CHAPCA and Dr. Tran and his multi-disciplinary team at VA Northern CA Health Care System for a Live panel discussion on Trauma Informed Care.
- Anupam Agarwal, MD, Associate Chief of Staff, Geriatrics and Extended Care
- Michelle Bagford, Chief Nurse, Geriatrics and Extended Care
- Quy Tran, MD, Medical Director, Hospice and Palliative Care
- Cynthia Alli, MD, Medical Director, Home Based Primary/Palliative Care
- Jessica Langston, MD, Staff Physician, Palliative Care
- Ann Soloway, NP, Palliative Care Coordinator
- Rochelle Foster, NP, Inpatient Hospice Unit
- William Collins, PhD, Psychologist, Home Based Primary Care
- Joseph Giorgio, PhD, Psychologist, Home Based Primary Care
- Franklin Yapp, Acting Chief of Chaplaincy
- Hilary Elkin, Home Based Primary Care Program Director, East Bay
- Nancy Smith, Chaplain, Martinez Center for Rehabilitation and Extended Care
- Deborah Larson, RN, Palliative Care
- Hiep Nguyen, Pharmacist, Home Based Primary Care
- Saemi Cho, Pharmacist, Home Based Primary Care
Best Practices Infection Control | Working Together | Assisted Living and Hospice
Joint CHAPCA/CALA Webinar | Presented by Sheila Clark, CHAPCA and Josh Allen, Allen Flores Consulting Group | July 16, 2020
Explore the benefits of Assisted Living and Hospices working together on COVID-19 pandemic Infection control. Recognize and manage high-risk areas for the assisted living and hospice staff. Resident safety is our priority.
Understanding the Hospice Regulatory Requirements When Caring for Patients in Long Term Care
Presented by Lisa Meadows, Accreditation Commission for Health Care (ACHC) | June 14, 2020
Jointly caring for patients who reside in a long-term care facility can enhance the end-of-life experience for both the patient and family as well as the long-term facility staff. It can also be a tricky regulatory road to navigate. This webinar will review the Medicare Conditions of Participation that are specific to hospice providers and for long-term care facilities when jointly care for patients in a long-term care facility. Knowing both sides of the regulations will allow hospice providers to gain a better understanding of the challenges faced by both entities.
A conversation with Barbara Karnes, RN about providing quality end of life care during the Covid-19 outbreak.
Presented by Barbara Karnes, RN, BKBooks.com | May 28, 2020
In this complimentary 30 minute Q&A, Barbara Karnes (Award winning end of life educator, author and thought leader) will address CHAPCA members' questions and concerns about the impact of the pandemic on end of life care-giving. What are the professional challenges? What are the personal challenges? How do we provide quality care from a distance?
What you need to know about The Cares Act, 401(k)-403(b) relief provisions and other COVID-19-related stimulus.
Presented by Jesse McLeod and Abbas Moloo, Mutual of America Financial Group | May 26, 2020
Many are aware of the general provisions of the CARES Act however; few know of the provisions that relate to their retirement plan and how these provisions may help.
While saving is paramount to financial health, doing so can be difficult during trying times such as these. The $2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act, which was signed into law on March 27, 2020, aims to combat that difficulty through various provisions. This webinar will cover answers to some questions you may have about how the Act may impact you, as well as your retirement savings.
Approaches To Medication And Symptom Management
Presented by Brandon Copeland, Optum Hospice Pharmacy Services | April 23, 2019
Best practices in regards to medication regimens for hospice patients.
Objectives
- Identify patient specific variables to individualize medication use
- Select medications based on comprehensive patient assessment
- Identify appropriate pharmacological dosing for commonly used medications
- Recognize adverse effects and drug metabolism
Hospice PEPPER: A Step-by-Step Guide to Interpreting and Analyzing the Report
Presented by Carrie Cooley, Weatherbee Resources | April 28, 2020
A step by step guide to interpreting and analyzing the 11 target and other PEPPER Report elements to self-identify and self-correct any areas of payment vulnerability.
Objectives
- Identify and recall the 5 major components of the PEPPER Report.
- Recall the difference in the hospice provider’s percent data and percentile ranking.
- Interpret and analyze each of the 11 target areas to identify trends (positive or negative) in the provider’s claims data.
- Discuss how to review the Top Terminal Diagnosis and Live Discharge by Type portions of the PEPPER.
- Explain the significance of a PEPPER Target Area being at or above the 80th percentile.
Leading With Clarity: Tip Of The Spear
Presented by Tiffany Coughran, Chaplain, Grief Systems LLC | April 23, 2020
Leaders during this COVID crisis are more stressed than ever. Needs are greater with few resources. Learn how to capitalize on your energy, your emotional bandwidth, and your team by carrying the load differently. Gain critical insights to perform logically in a highly emotional pandemic. See leadership with more clarity using this unique training "Tip of the Spear"; an unforgettable visual framework to immediately implement.
Objectives
- Keep team members committed to tasks even with limited resources
- Stay mentally alert and effective even with long hours
- How to financially survive unprecedented need and loss
- Strategically survive financially in unprecedented need and loss
- Lead at home in addition to work life
Intro to the BFCC-QIO Programs
Presented by Presented by Bryan Fischer of Livanta | December 3, 2019
Livanta was recently awarded the contract to serve as California's Medicare Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO). CHAPCA is assisting Livanta with their request to complete and submit a Memorandum of Agreement (MOA) with Livanta. This MOA is a requirement of participation in Medicare [42 U.S.C.§1866 (a) (1) (E)] and a new MOA must be signed at the beginning of each new BFCC-QIO contract cycle.
Objectives
- Hear about Livanta’s role as a Medicare Beneficiary and Family Centered Care - Quality Improvement Organization (BFCC-QIO).
- Learn key differences between QIOs
- Review three key provider action items for Medicare compliance.
Utilizing Volunteers
Presented by Lisa Meadows of Accreditation Commission for Healthcare (ACHC) | December 13, 2019
This webinar will review the Medicare CoP requirements a provider must be in compliance with in order to participate in the Medicare program and also will provide valuable information on how to set up a strong volunteer program.
Objectives
- Review the Medicare Conditions of Participation regarding Volunteer Services
- Review CHAPCA
- Address commonly asked questions regarding volunteer services
Incorporating End of Life Option Act into Hospice Practice
Presented by Laura Koehler, Hospice by the Bay | February 13, 2018
Hospice by the Bay presents a comprehensive explanation of EOLOA .
Objectives
- Describe one agency’s process for creating and updating a comprehensive approach to the California End of Life Option Act (EOLOA).
- Understand the demographics and characteristics of patients taking advantage of this law in the SF Bay Area.
- Describe the impact of EOLOA deaths on clinical staff and effective ways to provide support.
Adding Palliative Care Services to Your Hospice License in California
CDPH presents an explanation for their new palliative care pilot program and how to apply.
Objectives
- Identify the purpose of the new palliative care pilot program
- Overview of the palliative care pilot
- Application process for the Pilot
- Reporting Requirements for the pilot participants
Safe Prescribing During The Opiod Epidemic
Presented by Terri Maxwell and Marisa Todd, Enclara Pharmacia | June 26, 2018
Guidelines on how to create safe prescribing decisions for hospice and palliative patients to help prevent opioid dependence
Objectives
- Describe recent federal guidelines and state regulations related to opioid prescribing and the state of the current opioid epidemic
- Discuss a balanced approach to opioid prescribing in hospice and palliative care
- Address patient and family opioid-related concerns
Learning From Our Hospice For A More Compliant Future
Presented by Lisa Meadows, Accreditation Commission for Health Care | March 31, 2020
This webinar will identify the difference in a standard level deficiency and a Condition level deficiency and discuss the impact of Condition level deficiencies for a Medicare certification/re-certification survey. We will also review strategies to avoid common deficiencies that lead to a Condition level finding utilizing the interdisciplinary approach.
Objectives
- Identify the difference in a standard level deficiency and a Condition level deficiency
- Identify the deficiencies cited during a Medicare certification/re-certification survey
- Discuss strategies to avoid common deficiencies that lead to a Condition level finding
Workplace Violence Protection
Presented by Mark W. Mooring and Juan Pulido | March 31, 2020
This webinar will support hospice leadership, managers, and practitioners understand the key challenges, lessons learned, and the important steps to implement the comprehensive CalOSHA Workplace Violence Prevention in Healthcare Standard, Section 3342 Regulation effective as of April 1, 2018. Valuable insights on requirements including but not limited to the workplace violence prevention plan, policy and procedures, training, conducting risk assessments, creating compliant incident report, and more.
Objectives
- Provide past and present key dates for a historical overview of the Cal/OSHA Regulation for Hospice Members
- Help hospice members understand and identify Cal/OSHA Section 3342 regulation requirements applicable to hospice operations
- Deliver key insights and recommendations on implementing the Cal/OSHA regulation
- Identify and discuss the complex training requirements facing hospice operations, including the training of vendors, contractors, and physicians
Meaningful & Compliant IDG Meetings
Colleen O'Keefe, Weatherbee Resources | May 21, 2019
Regulations and recommended practices regarding interdisciplinary meetings, the plan of care, and care coordination.
Objectives
- List the 5 Standards included in the 418.56 Condition of Participation: Interdisciplinary Group (IDG), care planning, and coordination of care.
- Cite strategies and documentary processes to ensure compliance with the 5 Standards.
- Identify tactics to establish an effective interdisciplinary group review and care planning process.
CMS Emergency Preparedness Rule Changes Since 2017
Presented by Nora O'Brien, Connect Consulting Services, Inc. Emergency Management, Business Continuity, & Disaster Recovery Firm | November 13, 2019
Connect Consulting Services will review the Centers for Medicare and Medicaid Services (CMS) Emergency Preparedness Rule Changes since they were finalized in 2017 as well review the upcoming changes relating to the Omnibus Burden Reduction (Conditions of Participation) Final Rule CMS-3346-F that goes into effect on November 29, 2019. Our webinar will share the lessons learned and challenges for CMS providers that have worked towards developing their emergency preparedness compliance programs.
Objectives
- Overview the CMS Emergency Preparedness Requirements
- Key CMS EP Rule Changes
- How CMS Providers are faring on meeting the requirements and passing their surveys
- CMS Emergency Preparedness Compliance strategies
Education is 90% of Our Job
Presented by Barbara Karnes, RN, Barbara Karnes Books | November 14, 2019
Strategies and guidelines on how to learn the best way to set up expectations of hospice and end of life care.
Introduction to Accreditation Commission for Health Care (ACHC)
Presented by Lisa Meadows, Accredition Commission for Health Care (ACHC) | November 26, 2019
Join this webinar to learn about ACHC, Accreditation Commission for Health Care, and the resources available to assist with the survey process, from licensure to initial Medicare certification and re-certification surveys.
Drug Destruction & Disposal
Presented by Monica Han, Enclara Pharmacia | September 18, 2018
Best practices for safe disposal of controlled substances for home hospice providers
Objectives:
- Clarify the role of home hospice providers in disposing of controlled substances in accordance with the DEA 2014 Disposal Act and state regulations
- Identify changes in state and federal regulations related to medication destruction and disposal in hospice
- Describe ways to properly dispose of medications in hospice home care
California SIP Webinar Series: Transforming the Management of Seriously Ill Patients
Presented by Jeremy Powell, Acclivity Health Solutions | August 16, 2019
An explanation of current and emerging CMS payment models and the intersection between hospice, palliative and primary care.
Objectives:
- Describe how Primary Care First and Seriously Ill Populations will affect my hospice in 2020.
- Understand how SIP program will provide reimbursement for services you cannot bill for today.
- Evaluate earlier access to hospice-ready or soon-to-be hospice appropriate patients.
- Increase referrals through stronger relationships with community providers and with Medicare Advantage payers, giving you an advantage over other hospices.
- Achieve 20-25% gross margins in a program that increases visibility to 12 months of patients, who already qualify for Hospice while getting paid to support their adoption of the benefit for the full 6 months.
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