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Missed Opportunities - On Demand EducationHospice Education: Billing, Clinical Compliance, Leadership SkillsProviding training for 43 years, the Essential Education Webinar Network and the Hospice and Home Care Webinar Network currently partner with over 34 state trade associations to deliver quality webinar training nationwide. The synergy of these relationships allows them to successfully deliver more than 60 webinars annually, covering critical issues for Hospice and Home Care professionals. Below is a list of on demand webinars available through their site. Members get an additional amount off of the price of any selected webinar. View Additional HHWN OnDemand WebinarsView CHAPCA CalendarOn Demand EducationWelcome to the CHAPCA On-Demand Webinar Library. Webinars can be purchased at the non-member rate specified on the form. Please use the order form to complete your purchase. You will receive an email containing a link to the presentation and handouts (if any).*Please note: CE credits are not provided for these recorded classes. Order HereHospice Care Index & Hospice Visits in Last Days of LifePresented by Carol Javins, RN, BSN - Acclivity Health Solutions | January 18, 2022 Two new claims-based measures will be publicly reported in 2022 – HCI and HVLDL. The HCI is brand new to hospices and includes ten different indicators of performance comprising the Index. It is a measure that is complex and utilizes hospice claims data over a two-year period. This session will focus primarily on these aspects of the HCI and what hospices should be addressing in daily operations to impact the HCI, but will also include a review of the HVLDL and its most frequently asked questions.
CMS Regulatory UpdatePresented by: Jennifer Kennedy, Community Health Accreditation Partner (CHAP) | December 13, 2021 Effective January 1, 2022 CMS survey process and enforcement remedies will go into effect. These changes will expand CMS authority to impose sanctions on hospices. Whereas in the past, hospices implemented plans of correction in response to deficiencies identified during federal surveys, they are now also facing civil monetary penalties, suspension of payment for new admissions, temporary management, directed plan of correction and directed in-service training. In this webinar, Dr. Jennifer Kennedy, Community Health Accreditation Partner (CHAP) Vice President of Quality and Standards will explain the rules regarding how these federal sanctions work. The California End of Life Option Act and Improvements to the LawPresented by: Samantha Trad | Amanda Villegas | Sue Kensell | Bonnie McKeegan | December 8, 2021 During the webinar, you will:
California Legislative UpdatePresented by: Sheila Clark, California Hospice and Palliative Care Association | Robert Drake, Compassion & Choices | November 10, 2021 Join us for a presentation on the new California Legislative Updates, where we go over what they are and how they will affect your hospice moving forward once they take effect. Robert Drake, Compassion & Choices Sheila Clark, CHAPCA FY2022 Hospice Regulatory Update / California Legislative Update - Recorded August 31, 2021Presented by: Kathy Ahearn, Ahearn Advisement Partners | Sheila Clark, California Hospice and Palliative Care Association
Sheila Clark provides a California Legislative Update on SB 664, SB 353 and AB 1280. Kathy Ahearn discusses the Final Hospice Rule and will summarize:
Trauma Informed Care Panel DiscussionPresented by: Dr. Quy Tran & his Multidisciplinary Team | August 19, 2021 Chronic vs. Terminal: Pulmonary (Part 4 of 4)Presented by: Carol Javens, Axxess and Charese Brooker, RN, CHPN| August 10, 2021 Learning Objectives:
Chronic vs. Terminal: Cardiac Care (Part 3 of 4)Presented by: Carol Javens, Axxess and Charese Brooker, RN, CHPN| July 20, 2021 Learning Objectives:
Chronic vs. Terminal: Neurological Care (Part 2 of 4)Presented by: Carol Javens, Axxess and Charese Brooker, RN, CHPN| June 29, 2021 Learning Objectives:
Chronic vs. Terminal: Eligibility Tools (Part 1 of 4)Presented by: Carol Javens, Axxess and Charese Brooker, RN, CHPN| June 8, 2021 Learning Objectives:
Top Ten Compliance MistakesPresented by: Greg Grabowski and Jennifer Kiehl, Hospice Advisors | May 11, 2021 Learning Objectives: 1. To be able to diagnosis and remedy these case study compliance pitfalls in your organization Prepare for Success with Medicare's New 2021 Home Health Billing RequirementsPresented by: Arlene Maxim and Sophia Saldivar, Axxess | February 11, 2021 This webinar provides an overview of the Medicare Request for Anticipated Payment (RAP) billing changes and how this will impact your bottom line. You will learn how to tighten operational processes to prevent 2021 payment penalties. PEPPER: Comparative Data for HospicePresented by: Annie Barnaby, RELI Group, Inc. | February 19, 2021 The session will review the comparative data reports known as “PEPPER” (Program for Evaluating Payment Patterns Electronic Report) that our team develops through a contract with CMS. We will provide a high-level overview of the PEPPER and how it can support compliance efforts, review the target areas in the recent release (version Q4FY19) of the Hospice PEPPER, share a sample PEPPER, discuss how hospices can obtain their PEPPER, and review other available resources.
AB685 Compliance in Hospice and Palliative CarePresented by: Justin Cullifer, WellEntry | December 17, 2020 Justin Cullifer from WellEntry provides an explanation of AB 685, its implications, and ways to leverage affordable technology to help. Practical Tips and Resources for Veterans on Hospice CarePresented by: Zaundra Ellis, Axxess | Tammy Ross, AXXESS | November 11, 2020 Screening and COVID-19 – Unique Challenges for Homecare and HospicePresented by Justin Cullifer, WellEntry | October 22, 2020 Join us as we discuss the COVID-19 screening challenges in Homecare and Hospice.
Closing the Loop Between the Hospice Assessment and the Plan of CarePresented by Lisa Meadows, Accreditation Commission for Health Care (ACHC) | September 2, 2020 This presentation will review the process for creating a plan of care that includes the goals and interventions based on the patient and family needs as identified in the initial, comprehensive and updated assessments. Participants will also be able to identify the top deficiencies cited related to care planning.
Hospice Regulatory UpdateJudi Lund Person, BA, MPH, CHC, National Hospice and Palliative Care Organization | August 18, 2020 Join the NHPCO as they present recent updates to hospice regulations. This webinar is $150 to purchase. Trauma Informed Care Q & A with Dr. TranQuy Tran, MD, Medical Director, Hospice and Palliative Care | August 17, 2020 Join CHAPCA and Dr. Tran and his multi-disciplinary team at VA Northern CA Health Care System for a Live panel discussion on Trauma Informed Care.
Best Practices Infection Control | Working Together | Assisted Living and HospiceJoint CHAPCA/CALA Webinar | Presented by Sheila Clark, CHAPCA and Josh Allen, Allen Flores Consulting Group | July 16, 2020 Explore the benefits of Assisted Living and Hospices working together on COVID-19 pandemic Infection control. Recognize and manage high-risk areas for the assisted living and hospice staff. Resident safety is our priority.
Understanding the Hospice Regulatory Requirements When Caring for Patients in Long Term CarePresented by Lisa Meadows, Accreditation Commission for Health Care (ACHC) | June 14, 2020 Jointly caring for patients who reside in a long-term care facility can enhance the end-of-life experience for both the patient and family as well as the long-term facility staff. It can also be a tricky regulatory road to navigate. This webinar will review the Medicare Conditions of Participation that are specific to hospice providers and for long-term care facilities when jointly care for patients in a long-term care facility. Knowing both sides of the regulations will allow hospice providers to gain a better understanding of the challenges faced by both entities.
A conversation with Barbara Karnes, RN about providing quality end of life care during the Covid-19 outbreak.Presented by Barbara Karnes, RN, BKBooks.com | May 28, 2020 In this complimentary 30 minute Q&A, Barbara Karnes (Award winning end of life educator, author and thought leader) will address CHAPCA members' questions and concerns about the impact of the pandemic on end of life care-giving. What are the professional challenges? What are the personal challenges? How do we provide quality care from a distance? What you need to know about The Cares Act, 401(k)-403(b) relief provisions and other COVID-19-related stimulus.Presented by Jesse McLeod and Abbas Moloo, Mutual of America Financial Group | May 26, 2020 Many are aware of the general provisions of the CARES Act however; few know of the provisions that relate to their retirement plan and how these provisions may help. While saving is paramount to financial health, doing so can be difficult during trying times such as these. The $2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act, which was signed into law on March 27, 2020, aims to combat that difficulty through various provisions. This webinar will cover answers to some questions you may have about how the Act may impact you, as well as your retirement savings. Approaches To Medication And Symptom ManagementPresented by Brandon Copeland, Optum Hospice Pharmacy Services | April 23, 2019 Best practices in regards to medication regimens for hospice patients. Objectives
Hospice PEPPER: A Step-by-Step Guide to Interpreting and Analyzing the ReportPresented by Carrie Cooley, Weatherbee Resources | April 28, 2020 A step by step guide to interpreting and analyzing the 11 target and other PEPPER Report elements to self-identify and self-correct any areas of payment vulnerability. Objectives
Leading With Clarity: Tip Of The SpearPresented by Tiffany Coughran, Chaplain, Grief Systems LLC | April 23, 2020 Leaders during this COVID crisis are more stressed than ever. Needs are greater with few resources. Learn how to capitalize on your energy, your emotional bandwidth, and your team by carrying the load differently. Gain critical insights to perform logically in a highly emotional pandemic. See leadership with more clarity using this unique training "Tip of the Spear"; an unforgettable visual framework to immediately implement. Objectives
Intro to the BFCC-QIO ProgramsPresented by Presented by Bryan Fischer of Livanta | December 3, 2019 Livanta was recently awarded the contract to serve as California's Medicare Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO). CHAPCA is assisting Livanta with their request to complete and submit a Memorandum of Agreement (MOA) with Livanta. This MOA is a requirement of participation in Medicare [42 U.S.C.§1866 (a) (1) (E)] and a new MOA must be signed at the beginning of each new BFCC-QIO contract cycle. Objectives
Utilizing VolunteersPresented by Lisa Meadows of Accreditation Commission for Healthcare (ACHC) | December 13, 2019 This webinar will review the Medicare CoP requirements a provider must be in compliance with in order to participate in the Medicare program and also will provide valuable information on how to set up a strong volunteer program. Objectives
Incorporating End of Life Option Act into Hospice PracticePresented by Laura Koehler, Hospice by the Bay | February 13, 2018 Hospice by the Bay presents a comprehensive explanation of EOLOA . Objectives
Adding Palliative Care Services to Your Hospice License in CaliforniaCDPH presents an explanation for their new palliative care pilot program and how to apply.Objectives
Safe Prescribing During The Opiod EpidemicPresented by Terri Maxwell and Marisa Todd, Enclara Pharmacia | June 26, 2018 Guidelines on how to create safe prescribing decisions for hospice and palliative patients to help prevent opioid dependenceObjectives
Learning From Our Hospice For A More Compliant FuturePresented by Lisa Meadows, Accreditation Commission for Health Care | March 31, 2020 This webinar will identify the difference in a standard level deficiency and a Condition level deficiency and discuss the impact of Condition level deficiencies for a Medicare certification/re-certification survey. We will also review strategies to avoid common deficiencies that lead to a Condition level finding utilizing the interdisciplinary approach.
Objectives
Workplace Violence ProtectionPresented by Mark W. Mooring and Juan Pulido | March 31, 2020 This webinar will support hospice leadership, managers, and practitioners understand the key challenges, lessons learned, and the important steps to implement the comprehensive CalOSHA Workplace Violence Prevention in Healthcare Standard, Section 3342 Regulation effective as of April 1, 2018. Valuable insights on requirements including but not limited to the workplace violence prevention plan, policy and procedures, training, conducting risk assessments, creating compliant incident report, and more. Objectives
Meaningful & Compliant IDG MeetingsColleen O'Keefe, Weatherbee Resources | May 21, 2019 Regulations and recommended practices regarding interdisciplinary meetings, the plan of care, and care coordination.Objectives
CMS Emergency Preparedness Rule Changes Since 2017Presented by Nora O'Brien, Connect Consulting Services, Inc. Emergency Management, Business Continuity, & Disaster Recovery Firm | November 13, 2019 Connect Consulting Services will review the Centers for Medicare and Medicaid Services (CMS) Emergency Preparedness Rule Changes since they were finalized in 2017 as well review the upcoming changes relating to the Omnibus Burden Reduction (Conditions of Participation) Final Rule CMS-3346-F that goes into effect on November 29, 2019. Our webinar will share the lessons learned and challenges for CMS providers that have worked towards developing their emergency preparedness compliance programs. Objectives
Education is 90% of Our JobPresented by Barbara Karnes, RN, Barbara Karnes Books | November 14, 2019 Strategies and guidelines on how to learn the best way to set up expectations of hospice and end of life care.
Introduction to Accreditation Commission for Health Care (ACHC)Presented by Lisa Meadows, Accredition Commission for Health Care (ACHC) | November 26, 2019 Join this webinar to learn about ACHC, Accreditation Commission for Health Care, and the resources available to assist with the survey process, from licensure to initial Medicare certification and re-certification surveys. Drug Destruction & DisposalPresented by Monica Han, Enclara Pharmacia | September 18, 2018 Best practices for safe disposal of controlled substances for home hospice providersObjectives:
California SIP Webinar Series: Transforming the Management of Seriously Ill PatientsPresented by Jeremy Powell, Acclivity Health Solutions | August 16, 2019 An explanation of current and emerging CMS payment models and the intersection between hospice, palliative and primary care.Objectives:
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Upcoming Events
Tue Jul 29, 2025HEFFERNAN:Employee Benefits Legislative and Compliance: What’s Changing Next Year Category: Heffernan Webinar |
Thu Aug 7, 2025HHWN: Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File Category: HHWN Webinars |
Thu Aug 14, 2025HHWN: Build an Unbreakable Partnership Between Sales & Clinical Staff Category: HHWN Webinars |
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