Recorded Webinar 7/15/2021

Strengthening Your Referral Inquiry to Admission Process

Recorded Webinar 7/02/2021

FAQs for Hospice Social Workers & Chaplains: Eligibility, Comprehensive Assessments, POC, IDG & Visit Frequency

Recorded Webinar 6/23/2021

Emergency Preparedness: How to Create an Effective, Integrated & Communicated Plan & Agency Program

Recorded Webinar 6/22/2021

Maximize Your Hospice QAPI Program to Boost Organizational Compliance & Performance

Recorded Webinar 6/17/2021

The "Good Death" - Assisting People to Design a Meaningful End-of-Life Experience

Recorded Webinar 6/15/2021

Marijuana HR Policy & Best Practices: Handling Employee Medical & Recreational Use

Recorded Webinar 6/10/2021

World Class Service Excellence: 90 Ideas in 90 Minutes!

Recorded Webinar 6/9/2021

Population Health Management: Has Your Agency Embraced This Paradigm Shift?

Recorded Webinar 6/1/2021

Why Life Review Should Be a Hospice Priority (Complimentary)

Recorded Webinar 5/27/2021

Send It Like You Mean It: Writing Effective Email in the Workplace

Recorded Webinar 5/26/2021

Community Based Palliative Care: How to Integrate Your Program into the Community

 Recorded Webinar 5/20/2021

LGBTQ+ Counseling: Finding Meaning in End-of-Life Care

Recorded Webinar 5/13/2021

Intensive Skills Training for Hospice Social Workers: Moving Beyond Emotional Support - Targeted Counseling Approaches & Interventions

Recorded Webinar 5/12/2021

Infection Control & Prevention: How to Implement & Integrate a Comprehensive Surveillance Program

Recorded Webinar 5/6/2021

Surviving Medicare Review: Hospice Update, Troublesome Documentation & PEPPER Reports

Recorded Webinar 4/29/2021

Social Work Leadership in Addressing Complex Situations

Recorded Webinar 4/28/2021

Accountability in a Virtual World - Get It Done

Recorded Webinar 4/22/2021

Virtual Leadership 101 Workshop: Virtually Engaging Employees – Involve Your Team

Recorded Webinar 4/21/2021

CoP Compliance for Hospice Personnel Series: Compliance Training for Hospice Bereavement

Recorded Webinar 4/20/2021

Care Planning Drill Down: Utilize Your Interdisciplinary Team to Protect Against Top Deficiencies

 

Recorded Webinar 4/15/2021

 

Intensive Skills Training for Hospice Social Workers: Exploring the Critical Role of the Hospice Social Worker on the Team

Recorded Webinar 4/14/2021

Medication Deprescribing: Why Less Is More

Recorded Webinar 4/8/2021

The Power of Differentiation to Grow Your Hospice

Recorded Webinar 4/7/2021

CoP Compliance for Hospice Personnel Series: Compliance for a Hospice Volunteer Program

Recorded Webinar 4/6/2021

Advanced Palliative & Hospice Social Work Certification (Complimentary)

Recorded Webinar 3/24/2021

Compliance For The Hospice Chaplain & Social Worker

Recorded Webinar 3/17/2021

Sharp Curves Ahead: Is Your Hospice Documentation & Practice Able to Withstand Audit Scrutiny?

Recorded Webinar 3/11/2021

Compliance for the Hospice Nurse and Aide

Available starting Mar 4 2021

Sales Training Part 2: Remove the Chaos in Selling

Available starting Mar 4 2021

Sales Training Part 1: Authentic & Meaningful Conversations

Available starting Mar 4 2021

Performance Management for Sales Leaders

Recorded Webinar 3/2/2021

The Use of Medical Marijuana in Hospice Care

Recorded Webinar 2/25/2021

Getting Upstream: Palliative Care & Alternative Payment Models

Recorded Webinar 2/23/2021

Maximize the Benefits of Telehealth in Home Health & Hospice

Recorded Webinar 2/17/2021

Intensive Skills Training for New Volunteer Managers: How to Utilize the Professional Volunteer

Recorded Webinar 2/11/2021

Healthcare Due Diligence: The Who, What, Where & When

Recorded Webinar 2/04/2021

Resilience & Emotional Intelligence to Thrive During Challenging Times

Recorded Webinar 2/03/2021

Expanding Volunteer Services - Program Development from A to Z

Recorded Webinar 1/28/2021

Understanding Physician Relationships: Creating Strong Partnerships in an Evolving Healthcare Landscape

Recorded Webinar 1/27/2021

Hospice 101 Orientation & Refresher Basics: Documentation, Eligibility, IDG & LCDs

Recorded Webinar 1/20/2021

The Nuts and Bolts of Volunteer Management

Recorded Webinar 1/14/2021

Virtual Leadership 101 Workshop: Embracing the Essential Eight Leadership Skills – Become a Virtual Leader

Recorded Webinar 1/7/2021

Medicare Advantage & Hospice: The Time Has Come

Recorded Webinar 1/6/2021

Updating Electronic Policies for Work-from-Home Employees: Best Practices for Email, Web, Mobile & Social Media Compliance

Recorded Webinar 12/17/2020

Move from Conflict to Calm: Conflict Resolution Skills for the Workplace

Recorded Webinar 12/16/2020

HHWN: Let’s Talk About Vaccines – Educating Staff & Patients to Clarify Misinformation & Improve Agency Compliance

Recorded Webinar 12/10/2020

Social Worker & Chaplain Series: Our Role in Staff Burnout, Job Satisfaction & Personal Loss

Recorded Webinar 12/8/2020

What We Learned in the Pandemic: Compliance & Operational Lessons from COVID-19

Recorded Webinar 12/1/2020

Social Worker & Chaplain Series: Caregivers - Resolving Dynamics that Cause Disruption

Recorded Webinar 11/19/2020

Wipe It Out: Removing Negativity from the Workplace

Recorded Webinar 11/17/2020

Audits & ADR/TPE: How to Approach & Successfully Maneuver Through the Process

Recorded Webinar 11/12/2020

E-Counseling for the Modern Hospice Team: Challenges, Preferred Practices & Interventions

Recorded Webinar 11/3/2020

Social Worker & Chaplain Series: Grief Counseling Preferred Practices - Which Model Do I Use?

Recorded Webinar 10/29/2020

Hospice Billing Series: Part 3 – Face-to-Face, Hospice Cap, HIS & Top 5 Denial Reasons

Recorded Webinar 10/28/2020

Strategic Planning During a Pandemic: Predicting the Unpredictable

Recorded Webinar 10/27/2020

Mean What You Say, Say What You Mean: Assertiveness Training for Professionals

Recorded Webinar 10/22/2020

Hospice Billing Series: Part 2 – Details of Medicare Claims Processing

Recorded Webinar 10/15/2020

Geriatric Services for Veterans: Home Health, Hospice, and Palliative Care

Recorded Webinar
10/8/2020

The Days of "Muffin Marketing" Are Over

Recorded Webinar 10/1/2020

IDG Meetings: Effective Problem Solving with Shared Responsibility

Recorded
Webinar
9/24/20

Hospice Billing Series: Part 1 – Eligibility Requirements & Notice of Election

Recorded
Webinar
9/23/20

How to Prepare for a CMS/AO-Focused Infection Control Survey

Recorded
Webinar
9/17/20

Hospice 201 – A Deep Dive into the Benefit: Eligibility, Documentation, Reporting, Surveys & Opportunity

Recorded
Webinar
9/15/20

Coding Updates for Hospice & Home Health Effective October 1, 2020

Recorded
Webinar
9/10/20

Use Behavioral Interviewing to Build a Winning Team

Recorded
Webinar
9/3/20

Training Your Hospice to be Volunteer Receptive & Supportive

Recorded
Webinar
8/31/20

Emergency Preparedness for Home Health & Hospice in Light of COVID-19

Recorded
Webinar
8/27/20

HQRP - Hospice Quality Reporting Programs: Dig into Specifics, Improve Your Scores

Recorded
Webinar
8/20/20

Making It Right: Perfecting Your Customer Service Recovery Process

Recorded
Webinar
8/18/20

Managing Hospice Live Discharge Part 2 – How, When & Why: Process, Care Continuum & Documentation

Recorded
Webinar
8/31/20

Emergency Preparedness for Home Health & Hospice in Light of COVID-19

Recorded
Webinar
8/27/20

HQRP - Hospice Quality Reporting Programs: Dig into Specifics, Improve Your Scores

Recorded
Webinar
8/20/20

Making It Right: Perfecting Your Customer Service Recovery Process

Recorded
Webinar
8/18/20

Managing Hospice Live Discharge Part 2 – How, When & Why: Process, Care Continuum & Documentation

Recorded
Webinar
8/13/20

Home Risk Management – How to Prevent & Respond to Liabilities

Recorded
Webinar
8/6/20

Utilizing Your Hospice QAPI Program to the Fullest: Improve Your Organization's Compliance & Performance

Recorded
Webinar
8/4/20

Managing Hospice Live Discharge Part 1 – How, When & Why: Guidelines, Regulations & Reporting

Recorded
Webinar
7/30/20

Navigating the Hospital Partnership Part 1: Working with the Hospital Community, What You Need to Know & How to Reach Out

Recorded
Webinar
7/30/20

Navigating the Hospital Partnership Part 2: Becoming a Provider of Choice, the Collaboration Values, Goals & Outcomes

Recorded
Webinar
7/23/20

The Denial Myth: Skillfully Working with Real or Perceived Denial

Recorded
Webinar
7/20/20

Virtual Sales: Perfect the Art & Science of Selling & Social Distancing

Recorded
Webinar
7/16/20

From Referral to Admission: The Secret Ingredient to Compliant Growth

Recorded
Webinar
7/15/20

Marketing & Community Outreach for Fall 2020: Challenges & Opportunities for Hospice & Palliative Care

Recorded
Webinar
7/9/20

How HIPAA Impacts Email & Text Messaging: Communication Compliance for Healthcare Providers

Recorded
Webinar
7/7/20

Conducting Mock Surveys to Ensure Readiness & Compliance

Recorded
Webinar
6/25/20

Hospice Billing FAQs: Clarifying the Confusion

Recorded
Webinar
6/24/20

How Emotional Intelligence Can Help Us Through a Crisis

Recorded
Webinar
6/18/20

Getting In or Getting Out? Considerations in Buying & Selling Home Health & Hospice Providers

On-Demand
Training

Recognizing & Overcoming Unconscious/Implicit Bias (complimentary)

Recorded
Webinar
6/15/20

Engaging Patients for Meaningful Results in the Face of Change (complimentary)

Recorded
Webinar
6/11/20

When Is the Right Time to Bring in a Consultant?

Recorded
Webinar
6/10/20

Shape High-Performance Teams to Strengthen Results During the COVID-19 Crisis