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HHWN: The Empathy Spectrum: Connect with Patients, Families & Colleagues
Monday, July 17, 2023, 12:00 PM - 1:00 PM PDT
Category: Live Webinar

Healthcare work is exciting, rewarding, and ever-changing.

Learn how empathy can create loyal employees, strong referrals, and a positive culture.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:
  • Discover the full spectrum of empathy
  • Distinguish between sympathy and empathy
  • Understand the three components of empathy
  • Avoid empathy pitfalls
  • Deepen relationships with patients, families, and colleagues
  • Positively contribute to your company culture

WEBINAR DETAILS

Empathy plays a major role in employee and patient satisfaction. No matter what the discipline, empathy can create loyal employees, raving referral sources, and a powerful culture. Sign up for this informative session to closely examine the entire spectrum of empathy and how each component impacts people differently. Learn scripted statements that demonstrate all the empathy components to help you find the right words and put this skill into practice in your daily life.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Home Health
  • Home Care
  • Palliative Care

WHO SHOULD ATTEND?

This informative session is well suited for all departments/department heads.

TAKE-AWAY TOOLKIT

  • Scripted phrases for sympathetic, empathetic, and compassionate statements
  • Empathy checklist
  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presented By

Joanna Pera Image
Joanna Pera
Register Here