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HHWN: Managing Hospice Live Discharge Part 1 – How, When & Why: Guidelines, Regulations & Reporting
Tuesday, August 04, 2020, 12:00 PM - 1:30 PM PST
Category: Live Webinar

***DON’T MISS PART 2! Managing Hospice Live Discharge Part 2 - How, When & Why: Process, Care Continuum & Documentation on Tuesday, August 18, 2020

Are you proactively managing and monitoring your live hospice discharges? Take a deep dive into understanding the regulations, educating staff, utilizing PEPPER reports, staying under the CMS radar – and more!


• Interpret the regulations
• Define the five allowable types of hospice live discharges
• Clarify when a hospice live discharge can be initiated and by whom
• Explain the importance of monitoring, measuring, and benchmarking live discharges
• Identify areas of focus for CMS
• Distinguish how to use hospice PEPPER reports
• Understand the characteristics of programs with problematic live discharges


Live discharges continue to draw the interest of CMS, the OIG, and MedPAC. It is imperative that hospice agencies proactively manage and monitor the complexities related to live discharges. This webinar will review the five types of live discharges, the corresponding regulations, and how to proactively audit and work with frontline staff. Monitoring tools and reports for benchmarking and measuring compliance to prevent unwanted scrutiny will also be covered. Learn the program characteristics of hospices with problematic discharges and what to avoid to remain under the CMS radar.


This informative session is designed for all leadership, including a strong emphasis for clinical management/supervisors, quality assurance staff, CFOs, medical directors, intake coordinators, staff education RNs, assessment teams, MSWs, and administrators.


  • MedPac 2019 CMS Recommendations on Live Discharges
  • Hospice Condition Codes for Out of Service Area Discharges
  • Hospice live discharges audit tool
  • Hospice PEPPER User’s Guide, Ninth Edition
  • Medicare Claims Processing Manual
  • Valuable links to websites and additional tools

Attendance certificate provided to self-report CE credits.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

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