BEGIN:VCALENDAR VERSION:2.0 PRODID:-//jEvents 2.0 for Joomla//EN CALSCALE:GREGORIAN METHOD:PUBLISH BEGIN:VTIMEZONE TZID:America/Los_Angeles X-LIC-LOCATION:America/Los_Angeles BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:19700308T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:19701101T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:da214420fb9c69949fae78f9c36e21a4334 CATEGORIES:Live Webinar SUMMARY:HHWN: Hospice Management & Clinical Supervision Training Course: Management Training Part 3: Engagement & Growth - Business Development, Customer Service, Patient Sat DESCRIPTION:
This is a 120-minute webinar.
9:00 am – 11:00 am HST
11:00 am – 1:00 pm AKT
12:00
pm – 2:00 pm PT
1:00 pm – 3:00 pm MT
2:00 pm – 4:00 pm CT
3:00 pm – 5:00 pm ET
Part 3 will detail all areas of patient engagement and agency growth, including leadership’s role in business development, customer satisfaction, and cultural tone. Learn h ow these elements affect the quality of patient care.
Part 3 will address all aspects of patient engagement and agency growth. Leadership sets the cultural tone, and it is critical t hat new supervisors and managers understand their role in overall business development, growth, quality of care, and employee and patient satisfaction . Learn what impacts hospice quality ratings and how managers can guide the ir teams and improve agency scores. The webinar will also review the variou s payment models and their requirements. Discover the opportunities for hos pice growth and how leadership should prepare your agency and staff.
The Hospice Management & Clinical Supervision Training Course series is an intensive, interactive, and deep dive into the essential aspec ts of what all hospice managers/supervisors need to know and understand. Th is series will focus on improving critical leadership skills and compliance and break down and address key management areas.
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
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This info rmative session is designed for hospice owners, DOPCSs, clinical supervisor s, DONs, frontline supervisors, new management, middle management, manageme nt trainees, HR staff, directors, administrators, assistant administrators, business development personnel, operations managers, CFOs, COOs, and all o ther hospice leaders.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individ ual organization's use only.
This webinar is available exclusi vely through the Hospice & Home Care Webinar Network.