A lack of satisfaction survey responses is frustrating and difficult to combat. However, agencies can affect the scores they receive from those that do respond!  Some questions that impact the CAHPS Hospice Survey results are directly impacted by the influence your clinicians have on patients.  Are clinicians treating wounds or are they treating patients?  If patients believe they are just another Medicare number, your hospice’s CAHPS results will reflect that.  This session will take you through the questions that affect the measures and review best practices.  Ensure patients feel like a top priority and know your hospice is providing the best caregivers!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Checklist of helpful hints for improving CAHPS Hospice Survey scores

Member Rate: $150

Non-member Rate: $200

CLICK HERE to register.