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HHWN: How Emotional Intelligence Can Help Us Through a Crisis
Wednesday, June 24, 2020, 8:00 AM - 5:00 PM PDT
Category: Live Webinar

Save 20% when you buy this webinar in the 2020 Leading Through a Crisis Webinar Package. Click here to learn more!

9:00 am – 10:30 am HST
11:00 am – 12:30 pm AKT
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Take control, discover how to boost your emotional intelligence! When it comes to success in life, work and yes, even managing a crisis, emotional intelligence matters just as much as intellectual ability.


  • Define Emotional Intelligence (EQ) and the four components
  • Use newly acquired skills to lead and manage through a crisis
  • Explain the benefits of having a high EQ
  • Distinguish the difference between IQ and EQ


Emotional intelligence (EQ) has become a hot topic, but what does it really mean? Why should I care about it? How will it help me during a crisis such as COVID-19? These are commonly asked questions by professionals in all fields and EQ is especially relevant to those in healthcare where high-stress and emotional situations arise daily.

There are four key skills for building your EQ, improving your ability to manage emotions, and connecting with others. This webinar will dive into each skill, including self-management, self-awareness, social awareness, and relationship management. Having a high EQ during times of uncertainty leaves a strong impression on those around you, benefiting the team in numerous ways. During a crisis, the last thing needed is conflict, burnout, and low morale. When leaders navigate with high EQ their teams come out stronger when the crisis is over. Think about how your actions now impact the future. Take time to invest in yourself and the success of your agency by attending this webinar.

Attendance certificate provided to self-report CE credits.


This informative session is beneficial for anyone in your organization. Primarily, the content will be valuable for leadership, clinical management, and directors. If you lead a team or want to move into a leadership position, this webinar is for you.


  • Handout on the six hallmarks of a high EQ leader
  • 26 EQ competencies reference material
  • EQ/IQ cheat sheet
  • Resource list

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.


Photo Joanna Pera


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