Coaching Skills for Supervisors: Getting Employee Performance and Behavior Improvement, One Meeting at a Time

WEBINAR DETAILS:

On behalf of Heffernan, please join us for this interactive and informative Webinar! Supervisors can create the workplace you want, where focused, motivated, and self-directed employees want to come to work, develop, and grow. They can learn to coach to get these results. Coaching is an employee-centered and time-focused process. It helps bosses at all levels create a realistic prescription for change, using tools, experience, guidance, career-path mentoring, and continuing support. Employees can be both taught and led, using coaching interventions that help them build their skills, redirect unproductive behaviors, and become more self-reliant. This one-hour presentation focuses more on coaching tools and less on coaching theories and will help supervisors solve a complex organizational problem – how to get the very best from your employees, at every level.

Key Learning Outcomes; This webinar will cover:

• Preparing for coaching meetings, using examples of performance or behavior gaps, not labels

• Dealing with employees’ range of emotions

• Assigning “homework” to employees to do at work and reinforce the coaching meeting and discussed tools for change

• Developing a coaching plan and tracking progress over time

• Keeping coaching files

• Proving coaching results

Who Should Attend: This program is for anyone in a supervisory position or preparing to become a supervisor, including department directors, managers, and supervisors, and/or employees who are acting supervisors or will soon promote.

REGISTER HERE