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CHAPCA: How the Surveyor Sees Compliance with the Core hospice COPs
Wednesday, September 25, 2024, 10:00 AM - 11:30 PM PDT
Category: Live Webinar

How the Surveyor Sees Compliance with the Core hospice COPs

September 25, 2024
10:00am-11:30am PST

 

Webinar details:

Updates last year to the hospice Conditions of Participation reorganized and prioritized what surveyors see as vital to patient care quality. But CMS insists that the COPs are the same. How did reorganizing the Surveyor’s Guidance to Conducting surveys Impact how surveys happen? What can hospice expect from future surveys compared with past surveys? And how have surveyors been instructed to change or standardize their processes? Join Beth Noyce to explore the changes to the State Operations Manual Appendix M that guides surveyors through their job when they arrive at a hospice’s office. Better understanding how surveyors prioritize survey elements could guid your hospice’s survey-related QAPI projects, helping everyone on staff prepare – and stay prepared for – future surveys.

Learning Objective 

  • Successful participants will recognize what surveyors' top priorities are when conducting hospice surveys.
  • Attendees will be ready to familiarize themselves with the hospice Conditions of Participation a currently organized.
  • Engaged learners will understand what focus areas are most crucial to passing an initial or recertification survey to provide hospice services.

Meet the Presenter:

Bio: Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, is a CHAP-certified Home Health and Hospice Consultant, mentor, educator and regulatory master who helps agencies know when they are at risk. Job description? Keeping agencies out of trouble since 1997. Beth is former Executive Director of Utah Hospice and Palliative Care Organization and Utah Association for Home Care and Medicare Administrative Contractor medical reviewer. She serves on NAHC’s Hospice Quality Subcommittee and has served on NACH’s Hospice Advisory and Hospice Advocacy Boards. Beth has consulted for GLG, Kenyon Home Care Consulting, The Lighten Group, The Corridor Group, Pinnacle Enterprise Risk Consulting Services, and many individual agencies nationwide. She has audited and performed appeals for SimiTree and has edited and written study guides and questions for industry coding and compliance certification exams, has published in Diagnosis Coding Pro, and edited a Diagnosis Coding Manual. But her favorite role is Grandma.

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