Current Workshops
- Grief, Demoralization & Depression in Hospice Patients
- Harnessing the Power of Medicare Data for Hospice Leaders
- H.E.A.R.T. Teleconferences (designed for hospice aides and hospice volunteers)
- CHAPCA/HEN Partnership
- VA & Hospice: Working Together 2011- Series now completed
- VA & Hospice: Working Together 2010- Series now completed
- VISN Vision: Promoting Partnership
Webinar: Grief, Demoralization & Depression in Hospice Patients: Diagnostic Challenges and Treatment Modalities
Wednesday, February 22, 2012 - 12noon to 1:00pm PST
How can you recognize whether your patient is grieving, is depressed, or is demoralized? Grief, demoralization, and depression are often experienced by patients and have the potential to create a great deal of suffering, unless they are correctly recognized and treated. However, these three syndromes have overlapping symptoms, therefore making the correct diagnosis often challenging.
This 60 minute webinar presented by a clinical and medical palliative care psychologist will teach practical approaches to identify the source of emotional distress in patients, recognizing the difference between depression, demoralization, and grief. The webinar will also teach practical and evidence-based strategies to improve patients’ symptoms and relieve suffering, allowing patients to maintain the best quality of emotional life possible.
Targeted audience: Hospice physicians, nurses, social workers, chaplains, therapists, nurse managers
Faculty: E. Alessandra Strada, PhD, MCP. Assistant Professor of Neurology, Albert Einstein College of Medicine, New York City; Adjunct Professor of East-West Psychology, California Institute of Integral Studies, San Francisco; Adjunct Faculty, Post-Doctoral Psychopharmacology Program, Alliant University, San Francisco
Continuing Education: This program has been approved for one hour (1.0) of continuing education for physicians, nurses and social workers.
Webinar: Harnessing the Power of Medicare Data for Hospice Leaders: Introduction
Wednesday, March 14, 2012 - 12noon to 1:00pm PST
Have you wondered how Medicare claims data can actually help your hospice agency? Examples of how Medicare data is helpful can be influencing how you position, market, and compete in and outside of your service delivery area. And don't forget that the OIG uses this same Medicare data to trigger visits from them. This is one visit you don’t want.
This comprehensive 60-minute webinar will help you understand just how much hospice information is available through Medicare claims data. Click here to get full program details.
Targeted audience: Hospice leadership, i.e., CFOs, COOs, strategic planning teams, marketing specialists, billing and business managers
Faculty: Cordt T. Kassner, PhD, Principal, Hospice Analytics
Dr. Kassner is a hospice and end-of-life healthcare industry analyst who merges Medicare datasets in unique ways, and with other national databases, to better understand and explain how healthcare is delivered to those near the end of life. His talent for over 20 years has been acting as a “translator” of information
between administration/clinical healthcare professionals and researchers/statisticians in an understandable way.
H.E.A.R.T. Teleconferences
The California Hospice & Palliative Care Association, in partnership with the Association of Home & Hospice Care of North Carolina, with the support of Poyner Spruill, LLP, is proud to present a new teleconference series for your valuable team members - the hospice aides. Each teleconference is an hour in length and will cover topics as diverse as pain management and palliative care, cultural differences regarding end of life and empowering patients and their families. Hospice volunteers may also find the teleconferences useful. For one fee, unlimited participation is allowed from each individual site.
All workshops will take place from 12:00 noon to 1:00 p.m., PST. A CD version of the workshop is available if you cannot participate in the live program.
Faculty: Cindy R. Morgan, RN, MSN, COS-C, is a certified trainer in coaching supervision and has worked in various director level positions in home care and hospice. Her background is in education and staff development. She has been a past Board member of the North Carolina Center for Nursing, and currently she is Associate Vice President of Innovations & Professional Development for the Association of Home & Hospice Care of North Carolina (AHHC) and serves on the North Carolina Board of Nursing.
Continuing Education: This program has been approved for one hour (1.0) of BRN continuing education contact hours.
Available teleconferences in this series:
- Happiness in the Workplace – November 8, 2011 - CD Available for Purchase
“How can I maintain my happiness in the workplace?” Being happy in this stress-filled world is a challenge in itself. Some may believe there is no way a person can be happy working in the hospice environment. This presentation will explore happiness, what it is, how we maintain our happiness while dealing with situations that may bring feelings of sadness to us. - Patient Centered Care – December 13, 2011 - CD Available for Purchase
Whoever heard of patient centered care? This is the approach that many health care settings are beginning to take with their patients. Learn what patient centered care is, how to improve your practice by providing patient centered care and what the advantages are to patient centered care.
- Top 10 Resolutions for Excellence in Aide Performance – January 10, 2012 - CD Available for Purchase
We all know that the first of the year many people make resolutions to improve some aspect of their lives.
In this hour, we will talk about 10 resolutions that might help you improve or maintain excellence in your
work area. The information will include performance standards, safety and health. - The Meaning of Caring– February 14, 2012
There may be many definitions of caring. In this presentation, we will explore the meaning of caring as it
relates to end of life and the importance of demonstrating that caring attitude toward the dying patient. We will discuss actions/behaviors that are symbolic of caring. And we can’t forget the challenges we may have with that difficult patient and our ability to still deliver quality care that carries with it that caring
approach. We’ll include some helpful tips too. - Caring for the Stroke Patient in Hospice – March 13, 2012
The stroke patient and family may present us with many challenges during the end of life period. This
presentation will focus on some of the challenges we face as Hospice Aides when dealing with the stroke
patient. We will have case scenarios related to some of the situations you may encounter in your work and
talk about strategies that may be helpful.
CDs are available for teleconferences held in 2011:
- February 8, 2011 - Preventing Burnout Among Hospice Aides
Dealing with the emotions associated with death and dying on a daily basis, along with the issues that accompany this time in our patients' lives can result in burnout among the healthcare providers. This presentation will address the signs of burnout, and measures we can implement to prevent it. - March 8, 2011 - Professional Boundaries and Maintaining Them
This presentation will define professional boundaries and how to maintain them in dealing with hospice patients and their families. This certainly may be a challenge as we work closely with the dying patient and their families. We will discuss the advantages of maintaining professional boundaries, how to maintain them and potential consequesnces to crossing the professional boundary. - April 12, 2011 - What Does It Mean To Be A Member of the IDG?
The IDG will be defined, why we have it and define the role of each member. Specifically we will discuss the role of the Hospice Aide as a member of the group, as well as how we may communicate and information that is appropriate to communicate to the IDG. - May 10, 2011 - Infection Control Practices For The Hospice Aide
This session will review best practices related to Infection Control in the Hospice setting. Handwashing, personal protective equipment, different types of precautions that you may find you need to implement for your protection and/or the patients'. Also special precautions for specific diagnosis or conditions you may see as you care for your hospice patients. - June 14, 2011 - Being Culture Sensitive To The Dying Patient/Family
Learn basic fundamental concepts related to cultures such as African Americans, American Indians, Asians, Hispanics/Latinos and Middle Easterners. Having an undrestanding of their beliefs related to pain, death and dying can enhance your work in caring for the hospice patient and their families.
- Safety in the Hospice Setting – July 12, 2011
In recognition of June as Nursing Assistant Week., we are dedicating this presentation to focus on you. As an integral part of the Hospice team you work diligently to carry out the mission of hospice. This presentation will be for you as individuals first and then as members of the Hospice team. We will cover the safety and well being of the Hospice Aide. The importance of maintaining safety at all times, how to do that, what to do it emergency situations and tips on taking care of you. - Common Behaviors Encountered in the Hospice Patient – August 9, 2011
Hospice aides may encounter many different behaviors from patients as they do their job on a daily basis. This presentation will identify some of the more common behaviors that patients present and give strategies on ways to deal with them. The grieving process will also be a part of this discussion as it relates to different behaviors you may see. - Signs & Symptoms to Look for in the Dying Patient – September 13, 2011
This presentation will list common signs & symptoms of the dying patient. Managing this very crucial period for the patient is an important part of the hospice team. Having a basic understanding of what to expect is crucial for preventing the hospice aide from being overwhelmed. This knowledge will provide a more prepared aide for this moment in their workday. - Depression and the Hospice Patient – October 11, 2011
Depression is very prevalent in all walks of life today. It is especially, in the hospice population where our patients are dealing with end of life and issues that go along with this aspect of living. This teleconference will cover the signs and symptoms of depression and your role in dealing with patients who are depressed.
VA & Hospice: Working Together 2011 - Series Now Completed
Workshop Description: In 2010, the Reaching Out to Veterans Project was offered throughout California to hospice and end-of-life professionals and was overwhelmingly received. As a follow up, CHAPCA is pleased to expand this program by offering a webinar series that will spotlight key clinical and psycho-social issues in working with veterans.
Scheduled four times in 2011, July to October from noon to 1:00pm PST, these 'lunch and learn' webinars will provide participants with the knowledge and tools to assess the unique needs of Veterans. By recognizing their needs and effective ways to meet those needs, you will be better prepared to improve the quality of end of life care for Veterans and their families.
Friday, July 15 - Reaching Out to Veterans
This program will provide a comprehensive overview of the unique needs of Veterans at the end-of-life, describe the partnership needed between hospice and VA to meet Veterans’ needs, and discuss rural and homeless data for California and Nevada and resources that are available.
Thursday, September 15- Palliative Care for the Veteran with PTSD
It has been reported that over 30% of veterans suffer from PTSD (a condition characterized by intrusions of traumatic memories, symptoms of avoidance and numbing, and hyperarousal), and suggest that this is likely an underestimate of actual prevalence. The volume of veteran deaths is significant, with most veteran deaths occurring in non-VA facilities or at home. These realities make it important for providers to understand the unique needs of veterans, particularly those with PTSD. This webinar will identify special considerations for veterans with PTSD at the end-of-life, offer an overview of appropriate and practical pharmacological and psychological interventions and teach recognition and management skills. This will be a powerful presentation.
Friday, September 23 - End of Life Pain Management for Veterans: Myths vs. Reality
This presentation will focus on issues related to military service, including stereotyping of veterans, that can affect clinical judgment in the area of end-of-life pain management. By the end of the session participants will be able to 1) reflect on how stereotypes about veterans related to drug and alcohol abuse may affect clinical judgment, and 2) list three factors related to military culture that may lead to challenges in providing effective end-of-life pain management for veterans.
Friday, October 28 - The Heart of the Veteran: Emotional, Spiritual & Family Issues
This presentation will focus on how care team members can be better attuned to the emotional and spiritual concerns of veterans and their families at the end-of-life. By the end of this webinar, participants will be able to identify 3 categories of spiritual distress that veterans may experience at the end-of-life, and list 3 factors specific to veterans emotional health at the end-of-life and the interrelated nature with family issues.
VA & Hospice: Working Together 2010- Series now completed
Workshop Description: One in four dying Americans is a Veteran. California has one of the largest Veteran populations in our nation. This course will provide attendees with the knowledge and tools to assess the unique needs of Veterans. By recognizing their needs and effective ways to meet those needs, you will be better prepared to improve the quality of end of life care for Veterans and their families.
Workshop Handouts
The Final Battle - Why Are We Doing This?
The Military Check List
CHAPCA/HEN Partnership
CHAPCA is pleased to announce a new partnership with the Hospice Education Network (HEN) and the opportunity for hospice members to sign up for two complimentary programs from HEN's extensive library of hospice-specific streaming video courses.
The Hospice Education Network, owned and operated by Weatherbee Resources, Inc., is a comprehensive, innovative service for hospice programs that offers staff orientation programs, annual in-services, volunteer training, and specialized learning modules to address the educational needs of hospice programs of all sizes. A unique feature of HEN is that a hospice's subscription includes unlimited 24/7 access for ALL of the hospice's staff and volunteers. In addition, many HEN programs provide nursing and/or social worker CEs at no additional charge.
This is a unique opportunity for hospices in California and Nevada to provide their staff and volunteers access to courses presented by nationally-recognized experts in hospice and end-of-life care.
VISN Vision: Promoting Partnership
Wednesday, September 1, 2010 - 8:00 a.m. to 5:00 p.m., PDT
Handouts:
Handouts - Diane Jones, MSW, LCSW
Handouts - Kandyce Powell, MSN, BSN
Handouts - Thad V. Jaracz, LTC US Army (ret.)
Wounded Warrior Article - Deborah Grassman
Handouts - Deborah Grassman
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